We’re awfully proud to be based in southeastern Michigan. In fact, Straight Smiles Orthodontics is a 100% homegrown, family-owned practice—and we cannot stress enough how important it is to visit a neighborhood office like ours. Let’s talk about exactly why choosing a local orthodontist in Shelby Township matters and what impact it can make on you and your family.
Choosing Family-Owned First
Our Straight Smiles Orthodontics team wants to explain exactly what we mean when we talk about being family-owned. It means that you’re never left with a corporate feeling in your mouth after your visit, and it means that every patient we treat is bound to be satisfied with their new smile!
Here are a few advantages our three offices boast compared to others:
- Exceptional Quality of Care: Every patient, regardless of age or situation, receives individualized attention from Dr. Nicholas or Dr. Thomas Rafaill. We go out of our way to make sure all your questions are answered, and your concerns are addressed at every appointment, from your first phone call to your final results.
- Generational Expertise: With decades of experience passed down through three generations, our team excels at working with patients from diverse backgrounds, making every visit a positive and rewarding experience.
- Deep Community Roots: Our practice’s long history of serving Shelby Township and the surrounding areas means we understand this special local culture and its needs better than anyone else can.
- A Community of Smiles: Our patients often describe feeling like part of a larger family—and in a more literal sense, we do treat multiple members of the same families! This sense of connection fosters trust and makes each step of your journey more comfortable.
- Unmatched Patient Support: From insurance navigation to exceptional concierge service, we are here to guide you seamlessly through the process, ensuring a stress-free experience.
- State-of-the-Art Technology: We use only the most advanced orthodontic techniques and tools, such as braces and aligners, that make treatment run as smoothly as possible.
- Personalized Treatment Plans: Every patient’s journey is tailored to their needs, whether they choose metal braces, clear braces, or Invisalign. We also work hard to make scheduling work for even the busiest lifestyles. Being busy shouldn’t be a barrier to your amazing new smile!
- Reduced Treatment Times: By incorporating cutting-edge advancements and our experienced team, we’re able to streamline processes, making your treatment quicker and easier overall.
What Sets Us Apart?
Q: What makes Straight Smiles Orthodontics different from larger chains?
A: As a third-generation family practice, we offer a level of continuity, trust, and personalized care that big chains simply can’t match. For this reason, when you visit us for multiple appointments, you can find peace in the fact that you’re seeing the same doctor and team members each time.
Q: How does your family legacy impact treatment?
A: Decades of experience have helped us refine our approach, making it seamless for our patients. Working with generations of families has created a supportive atmosphere unlike any other.
Q: What technologies do you use to improve care?
A: From digital impressions to advanced aligner systems, our cutting-edge technology ensures faster, more precise results. You can take a look at the smiles we’ve created here on our website!
Remember: You Deserve the Best!
If you’re still not quite convinced, that’s okay—choosing a provider can be a lengthy process, simply because there are a lot of practices that aren’t up to par. We want to leave you with a few more reasons that you should try to avoid a corporate orthodontist’s office:
- Profit-Driven Approach: Corporate orthodontists almost always focus more on maximizing profits than creating lasting patient outcomes. This could result in issues like upselling unnecessary treatments or using cost-cutting techniques. If you find yourself back in the orthodontist’s chair over and over again, correcting errors, this should be a huge red flag.
- Lack of Community Connection: Unlike family-owned practices, corporate offices are generally not all that invested in the local community. This can make the experience feel less welcoming and more impersonal, especially for families looking for a long-term provider.
- High Staff Turnover: Corporate practices often experience frequent staff changes, leading to inconsistent care. By comparison, our team really knows and loves what they do!
All the Difference in the World
We see the impact of our local practice every single day—hundreds of patients of all ages getting the smile they deserve. Our team would genuinely love to welcome you into our care if you’ve been contemplating orthodontic treatment. Our doors are always open to new patients in Shelby Township, Novi, Rochester Hil and an office in Commerce Township coming soon.